Qantas Explores AI-Led Overhaul, Considers Outsourcing Up to 1,000 Back-Office Roles to India
Qantas is exploring a major technology transformation that could reshape parts of its corporate operations, with early discussions underway about outsourcing up to 1,000 back-office roles to India as part of an artificial intelligence (AI)-driven modernisation strategy. The proposal, which remains under consideration, has sparked debate over the future of Australian jobs while highlighting the […]
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